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Network ping issues

 
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Mojobacca
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PostPosted: Sun Apr 27, 2014 7:35 am    Post subject: Network ping issues Reply with quote

So, I swapped over to TWC and purchased my own modem. I am now getting fantastic down- and upload speeds in general, however every 8-10 seconds I'll get a rather large lag spike. According to TWC, my signal strength is great. After showing them a copy of my tracert and ping test results, they instructed me to change my wireless channel on my NetGear modem to channel 9 (instead of auto)... even though I'm getting this issue whether I'm wifi or connected via ethernet cable.

Could it be possible that it's the modem itself giving me issues?
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Exzavier
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Location: Richmond, VA

PostPosted: Tue Apr 29, 2014 2:48 am    Post subject: Reply with quote

I assume you got a Docsis 3 modem? It your cable line going through splinters?
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