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Printer problem

 
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Mongolio
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PostPosted: Fri Mar 30, 2012 6:10 am    Post subject: Printer problem Reply with quote

I'm at a pharmacy in Western Virginia. One of their computers is a Windows 7 Professional that was upgraded from Windows 7 Home Premium. After the update, it won't hold Local Ports installed for printing. This machine is a 64-bit machine, but the printer is connected via USB to a 32-bit XP Pro machine. Therefore, I have to create a local port (\\computername\sharename).

The problem is that after some period of time, a reboot or restarting the print spooler, that Local Port disappears.

I'm only here until about 5 or 6pm eastern time, so if anyone has any ideas. Please let me know.

I've done a "sfc /scannow", disabled UAC for testing, created the port during install of the printer and also created the port on an existing printer. The SFC didn't find any issues.

Any ideas?
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Buddy Lee
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PostPosted: Fri Mar 30, 2012 6:32 am    Post subject: Reply with quote

"PC Load Letter"? The fuck does that mean?
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Mongolio
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PostPosted: Fri Mar 30, 2012 8:36 am    Post subject: Reply with quote

That means your print job is set to "Letter" size, but the position of the slider that determines the size of the paper in the drawer is not precisely set to "Letter". The printer has sensors that determine that. It's telling you to change that slider to exactly "Letter".

The other possibility is that the sensor for that slider is old and you have to play with the position a little around the actual "Letter" position.

I hate printers...
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Core meltdown (commonly known as a meltdown) is an accident scenario in nuclear reactors, and is one of the possible modes of failure for light water reactors, during which the reactor pile turns into a pile of reactor.
---RationalWiki

If Jesus had existed, his DNA would have been 99% similar to that of a chimpanzee. Or you. You're 99% Jesus.
-- RationalWiki
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Mojobacca
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PostPosted: Fri Mar 30, 2012 8:54 am    Post subject: Reply with quote

Not that I can help, but do we get a contractor fee for helping out if we solve it?
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Mishlai
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PostPosted: Fri Mar 30, 2012 4:04 pm    Post subject: Reply with quote

I always thought it meant you were out of 8-1/2x11 paper.
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Buddy Lee
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PostPosted: Fri Mar 30, 2012 4:55 pm    Post subject: Reply with quote

I always thought it meant Michael Bolton was gonna fuck it up.
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"What cheers me up? Um... I suppose mainly gloating over the misfortunes of other people. I guess that has to be it. Yeah, mainly crowing over the miseries of others. It doesn't always work, but it never completely fails. And then there's irony. There's irony, which is the gin in the campari, the cream in the coffee. Um... Sex can have diminishing returns, but it's amazing. Uh, no that's pretty much it, then it's a clear run to the grave." -Christopher Hitchens

Course title every university should offer: "How to tell when someone else is full of shit" -Neil deGrasse Tyson in a Q&A session on reddit
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Mishlai
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PostPosted: Fri Mar 30, 2012 6:58 pm    Post subject: Reply with quote

Like, worse than a song?
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Buddy Lee
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PostPosted: Sat Mar 31, 2012 2:04 am    Post subject: Reply with quote

Someone missed the Office Space reference...
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"What cheers me up? Um... I suppose mainly gloating over the misfortunes of other people. I guess that has to be it. Yeah, mainly crowing over the miseries of others. It doesn't always work, but it never completely fails. And then there's irony. There's irony, which is the gin in the campari, the cream in the coffee. Um... Sex can have diminishing returns, but it's amazing. Uh, no that's pretty much it, then it's a clear run to the grave." -Christopher Hitchens

Course title every university should offer: "How to tell when someone else is full of shit" -Neil deGrasse Tyson in a Q&A session on reddit
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Glistam
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PostPosted: Sat Mar 31, 2012 2:08 am    Post subject: Reply with quote

Sounds like they should pay for a new printer and a new machine that the printer is connected to.
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Mongolio
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PostPosted: Sat Mar 31, 2012 2:31 am    Post subject: Reply with quote

Moot point as I am not there now. I was going to try to plug it directly into the network via CAT5 cable, but there wasn't an ethernet jack. I even tried to rename the print spooler service to replace it, but I was unable to do so, even in Safe Mode.

Printer itself is fine. It is used to print from 5 other computers besides the one it is attached to. All those are 32-bit machines. This one is 64-bit, hence requiring a local port. I gave him the option of using a print server box to get it plugged into the network, but I think he is just going to try to reload it. I even tried reverting to the earliest system restore point, to no avail.

O well. He can either reload, get someone from a computer store to fix it or something else. It's a brand new machine. Quad Core CPU with 8GB RAM. Best workstation he has at his store.
_________________
Core meltdown (commonly known as a meltdown) is an accident scenario in nuclear reactors, and is one of the possible modes of failure for light water reactors, during which the reactor pile turns into a pile of reactor.
---RationalWiki

If Jesus had existed, his DNA would have been 99% similar to that of a chimpanzee. Or you. You're 99% Jesus.
-- RationalWiki
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Mishlai
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PostPosted: Sat Mar 31, 2012 3:31 am    Post subject: Reply with quote

Didn't miss, I was playing off of it, or trying to. Doesn't appear to have worked ; )
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You are the result of 4 billion years of evolutionary success.

Fucking act like it.

"The stars died so that you could be here today" - Lawrence Krauss

"The universe is huge and old, and rare things happen all the time." - Lawrence Krauss
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